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The California State University-Fullerton Pollak Library recently launched a mobile version of its Web site to accommodate the needs of a burgeoning mobile user group. This article focuses on the process of conceptualizing, building, and deploying the mobile version of this Web site. It highlights the development process, from reviewing and understanding existing user needs to translating findings into meaningful mobile Web sites, and provides a detailed overview of the finished site. Some of what was learned during the conceptual and developmental phases might help other libraries considering going mobile. [ABSTRACT FROM PUBLISHER] [Abstract from ESC Academic Search Complete database] Link: http://eds.a.ebscohost.com.library.esc.edu/ehost/detail/detail?vid=20&sid=777400f5-917a-43a0-83b8-26cdc83f8315%40sessionmgr4003&hid=4103&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#AN=77492907&db=a9h DeMars, J. M. (2012). Smarter Phones: Creating a Pocket Sized Academic Library. Reference Librarian, 53(3), 253-262. doi:10.1080/02763877.2012.678236

What is the current state of mobile services among academic libraries of the country's top 100 universities, and what are the best practices for librarians implementing mobile services at the university level? Through in--‐depth website visits and survey questionnaires, the authors studied each of the top 100 universities' libraries' experiences with mobile services. Results showed that all of these libraries offered at least one mobile service, and the majority offered multiple services. The most common mobile services offered were mobile sites, text messaging services, e--‐books, and mobile access to databases and the catalog. In addition, chat/IM services, social media accounts and apps were very popular. Survey responses also indicated a trend towards responsive design for websites so that patrons can access the library's full site on any mobile device. Respondents recommend that libraries considering offering mobile services begin as soon as possible as patron demand for these services is expected to increase. [Abstract from EBSCOHost Education Source: Full-text article available in ESC library databases.] Link: http://search.proquest.com.library.esc.edu/pqrl/docview/1691586122/5530379CBA1C4741PQ/3?accountid=8067 Yan Quan, L., & Briggs, S. (2015). A Library in the Palm of Your Hand: Mobile Services in Top 100 University Libraries. Information Technology & Libraries, 34(2), 133-148. doi:10.6017/ital.v34i2.5650

Robert, This link takes me to the ESC login, but after logging in I receive the following message: Failure to connect due an internal server error. I thought maybe this was due to a browser issue, but it occurred with Safari, FireFox & Chrome. I searched for and located the article online (http://ejournals.bc.edu/ojs/index.php/ital/article/view/5650/pdf) - the research is interesting. Research presented confirms that "mobile [library] services are already ubiquitous among the country's top universities". My university's library services, catalogs, databases, ebook collections, etc. are also all accessible via online access from the university's library website page and directly via a link every LMS course shell. We have standardized certain items in all our LMS course shells and a link to the university's library resources is one of these standardized course shell items. If students have the mobile LMS app on a tablet/phone, again, all library services, catalogs, databases, & I believe ebooks?, etc. are accessible.

To Mark: I added in a link to get to this article and to all the articles I posted in the commercial databases. It is very interesting that ALL the ERIC links work but all the commercial links directly to the full-text PDF articles do not. Robert, December 1, 2015 I am sorry about this. I copied the link directly. Perhaps it did not work because you have to log in to the database first. The link will not take you there because you need to authenticate first, etc. Anyway, you can find the article in the EBSCOHost Education Source by title in the ESC databases. I realize that you already found it at another web site. That's OK, too. As long as you can access it. -- Robert

As mobile technologies continue to evolve, libraries seek sustainable ways to keep up with these changes and to best serve our users. Previous library mobile usability research has examined tasks users predict they might be likely to perform, but little is known about what users actually do on a mobile-optimized library site. This research used a combination of survey method and web analytics to examine what tasks users actually carry out on a library mobile site. The results indicate that users perform an array of passive and active tasks and do not want content choices to be limited on mobile devices. Responsive design is described as a long-term solution for addressing both designers' and users' needs. [ABSTRACT FROM AUTHOR][Abstract from EBSCOHost Education Source: Full-text article available in ESC library databases.] Link: http://eds.a.ebscohost.com.library.esc.edu/ehost/detail/detail?vid=24&sid=777400f5-917a-43a0-83b8-26cdc83f8315%40sessionmgr4003&hid=4103&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#AN=93378674&db=a9h Gascho Rempel, H., & Bridges, L. l. (2013). That Was Then, This Is Now: Replacing the Mobile-Optimized Site with Responsive Design. Information Technology & Libraries, 32(4), 8-24.

Photo: Colleen Lanz Countryman/NCSU "Physics lab students use the smartphone gyroscope sensor to measure angular velocity at North Carolina State University. Cell phones have proliferated among high school and college students, and these pocket-size computers have become essential tools in physics classrooms. Sporting a range of sensors, smartphones offer educators and students a familiar device that can perform many of the same functions as expensive lab equipment." In understanding the learner aspect of technology this article speaks to the cost of technology in labs. Interestingly, the use of personal technology can help fill the gap when needed. This offers an opportunity for learners to look inside their own technology and understand the powerful tech they carry around with them.